Our highest compliments, in their own wordsAfter 65 years in the individual and family insurance business, UnitedHealthcare's Golden Rule Insurance Company, the underwriter of UnitedHealthOneSM plans, has learned a few things about customer service. First and foremost: when you call, we listen.That's why our Product Advisors are extensively trained to provide simple answers to your most complex health insurance questions. That's why UnitedHealthOneSM plan recommendations are always made with your specific situation in mind. And that's why when you have a health claim, we work hard to pay it quickly and accurately. In 2010, 94% of all our health insurance claims were processed in 10 working days or less, with a 99% benefit accuracy rate.1 Exceptional service, seven days a week
"None of our plans are the 'best' plan. The 'best' plan depends on the customer's
needs and budget. I do my best to find the true need of the customer, as well as
the monthly premium they can afford."
- Ed, Product Advisor, Golden Rule Employee
"Anyone who has experienced a layoff or company closure knows how frightening and
trying that situation can be. I get the most personal satisfaction when I talk to
someone about the difference between our plans versus their COBRA option. You can
just hear the relief in their voice once they realize they can get very good coverage
for a fraction of the cost."2
- Matthew, Product Advisor, Golden Rule Employee
"Today I spoke to someone who has never had insurance. A friend his age recently
had a stroke. It was a wake up call for him, and a great reminder to me that everyone
needs health insurance."
- Charlotte, Product Advisor, Golden Rule Employee
"Working for Golden Rule Insurance Company means working with people who truly care
about you. Managers appreciate your efforts on a daily basis and motivate you to
do even better. Golden Rule is constantly making changes to improve technology as
well as operations. There is always an opportunity for growth within the company."
- Andrea, Assistant Product Advisor, Golden
Rule Employee
1 Actual 2010 results for Golden Rule Insurance Company. 2
Read more about COBRA health coverage from the United States Department of Labor.
Personal insurance is not the same as COBRA, so review your COBRA information carefully.
Your time to elect COBRA is limited by law. Failure to elect and exhaust COBRA will
eliminate HIPAA eligibility. You may have additional rights under state law.
For costs, benefits, exclusions, limitations, eligibility, and renewal terms, call a licensed Product Advisor to discuss your health insurance options at (800) 444-8990. |