UnitedHealthcare's Care Management and ENCOMPASS Health Management Systems provide utilization review for:

• various health care services relating to Notification - which is required for hospital stays greater than three days
• organ or tissue transplant evaluation and services

When contacting a utilization review company, be prepared to provide:

• ID number
• primary insured's name
• name, address, and birth date of the patient
• reason for hospitalization or transplant evaluation
• names, addresses, and telephone numbers of the doctor and hospital

If your ID card has a Choice Plus or Options PPO logo, contact Care Management:

• call toll-free at 1-800-999-3404

If your ID card has a different network logo, contact ENCOMPASS:

• call toll-free at 1-877-978-8777
• visit www.ENCOMPASSonline.com