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Providing Services to Customers for Over 65 Years

Get Health Quote Now
Find a Doctor Near You.
With over 730,000 physicians and
other health care professionals in
our extensive network it's easy to
find a doctor in your area.1
Plus with a big network comes
significant discounts on quality care.

Customer Service

Currently a Customer?
Questions About Your Health Plan?

Call (800) 657-8205
For our Interactive Voice Response System:
Monday - Friday, 5 a.m. - 9 p.m. ET
Saturday, 5 a.m. - 4 p.m. ET

Client Services Professionals are available to take
your call Monday - Friday, 8 a.m. - 6 p.m. ET.

Not Currently a Customer?
Looking for Personal Health Insurance?

Call (800) 444-8990
Monday - Thursday, 8 a.m. - 9 p.m. ET
Friday, 8 a.m. - 8 p.m. ET
Saturday, 10 a.m. - 5 p.m. ET
Sunday, 12 p.m. - 5 p.m. ET

Friendly, knowledgeable and licensed Product Advisors can help you choose a health plan that fits your needs and budget. Plus, you can get assistance applying.

Questions About Your Prescription (Rx) Drug Coverage?

If you have a new ID card with a future effective date - click here
If your coverage is already effective - click here
To view our Three-Tier Rx Drug List - click here to download a PDF file
To view our Four-Tier Rx Drug List - click here to download a PDF file
To view our Discount Card and Preferred Price Card Prescription Drug List - click here to download a PDF file

If you're enrolled in the Medco Rx Discount ProgramTM, and want to learn more - click here - on or after the effective date listed on your ID card.

For additional questions, call Medco Member Services at (877) 884-3256.

Optimum Health BankHealth and Medical Savings Account Information:

For OptumHealthBankSM inquires, visit www.OptumHealthBank.com or call (866) 234-8913.

Health Insurance Premium Payments (including premium notice) should be sent to:

Golden Rule
PO Box 740209
Cincinnati, OH 45274-0229

Health Insurance Forms

To download commonly requested forms - click here

Claims Information - Not sure where you need to send your claims at Golden Rule? Find out more information here:

Claims Mailing Addresses - click here
Claims Forms - click here
Code Reviews - click here

Notice to Texas Preferred Providers:
For verification of benefits, please call (800) 395-0923.

1 UnitedHealth Group Annual Form 10-K for year ending 12/31/10.

Site Map | Privacy | Important Consumer Information | Language Assistance   Asistencia de Idiomas  语言协助 | Important Notice on Payment of Out-of-Network Benefits
© 2010 Golden Rule Insurance Company.
Not intended for use in New Mexico.
UnitedHealthOneSM is a brand name used for products underwritten, administered, and/or provided by:
Golden Rule Insurance Company (Indiana domiciled, CA certificate of authority number 4407),
American Medical Security Life Insurance Company (Wisconsin domiciled, CA certificate of authority number 08079),
PacifiCare Life and Health Insurance Company(Indiana domiciled, CA certificate of authority number 5813),
PacifiCare Life Assurance Company (Colorado domiciled, CA certificate of authority number 5814),
Oxford Health Insurance, Inc.,
Oxford Health Plans (NJ), Inc., or
UnitedHealthcare Insurance Company.
UnitedHealthcare Services, Inc.,
Dental Benefit Providers, Inc.,
Spectera, Inc.
Health Insurance plans are medically underwritten and availability varies by state. Coverage may be provided by multiple policies/certificates
Additional Products are provided by:
Careington International Corporation,
EyeMed Vision Care, or
International Medical Group, Inc. (Indiana domiciled)
GRCUSTSVR3